welcome i hope u removed the wax if not www.dreadlockshampoo.com makes wax b gone wich is the only sure way to remove wax from dreads ..i wouldnt recomend ever retwisting
the interlocking severely over tightens the rootsand most likely did pull some out of the scalp id recomewnd getting a refund (it would be great if u could donate 1% or more to thye site to help others not make these mistakes) can u post a few photos so we can see whats up including a closeup of the roots/scalp
read over the dreaducation page
never go to a stylist!
interlocking is 1 of the worse things she can do and so is wax
u need wax b gone to remove that then dont palm roll just wash often..every few days with a dread shampoo and give them time to lock it takes awhile but asd long as thst wax is gonje they will locklk but they wont lock with sticky crapl in them
welcome whats the sticky liquid u dont want anything sticky in dreads