the upside down y is the gap where the dread was fed through
when yiu look at your shoelaces yiu can tell which direxction the loop wa fed through the knot thats hat you want to look for the direction the dread goes through the gap and i=undo it have someone help you who can see whats going on better
the wax must comeout
also id call and request a refund ..and tell her wax and interlocking never should be used
as far as looks go they can have a pernenant crinkly look as well as holes
it doesnt matter so much about the crinkles but they will be weaj[ker then normal
as long as u let em be natural from here on they will be on[]k with weak tips,but weak doent mean broken nesacarily
in fact most likely they will be ol=k
its when its done over and over then the dreds are weak the roots thinnned the hair loss beghins it all adds up to lost dreads balding etc
so try tio d=feed em back through the y's and remove all traces of wax
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My new book Ban The Taboo Vol 1