they look good to me
www.dreadlockshampoo.com is absolutely the best (bars for your hair type not liquid)
(except the deep cleanse charcoal liquid would be fine to use every so often but that might not be on the site yet)
loops are normal..and essential
but you should be washing with something a good quality dread shampoo that's all natural
that's uncommon with freeform, much more typical of interlocked dreads
if they are at the roots they should self repair
what do you wash with and how often?